Support

Contact support

Need help with AudioZem? Start here for account, billing, audio generation, and PDF upload questions.

Last updated: July 3, 2026

How to reach us

Send a clear support request

Tell us what happened, what you expected, and the email address on your account. Please do not send passwords or payment card details.

Topics

Account access and sign-in questions

Billing, credits, and subscription questions

Audio generation results or failed jobs

PDF upload and text extraction questions

Helpful details

Use the email address tied to your account so we can understand the request faster.

Include the plan or credit purchase you are asking about, but never include full payment card details.

Share the job time, voice or language selected, and a short description of the issue.

Tell us whether the upload failed, the extracted text looked wrong, or the generated audio did not match the document.